Terms and conditions

These terms and conditions apply to all offers, orders and contracts of Beauty & Bodyshaping, established at Boekel 39, 1921 CE Akersloot, registered with the Dutch Chamber of Commerce (Kamer van Koophandel, KvK) under number 89469879, VAT number NL864991691B01. You can reach us at info@beautybodyshaping.nl, +31 6 46545772 (Anne) or +31 6 14268794 (Margreet).

These terms and conditions apply to the sale and delivery of equipment, parts and products on the basis of a quote or an order placed by email, phone or WhatsApp, to training and courses, and to service and maintenance. We supply mainly to businesses, such as beauty salons and clinics. Where these terms and conditions distinguish between business customers and consumers, statutory consumer law always applies to consumers.

All offers are without obligation. Prices on our website and in our quotes are in euros and exclusive of VAT; we supply to business customers. If you are a consumer, please contact us in advance for the price inclusive of VAT. Any shipping and installation costs are stated separately in the quote or confirmation, before you confirm the order. Obvious mistakes or errors in an offer do not bind us. Images and specifications give as accurate an impression of the equipment as possible; minor deviations are not grounds for termination of the contract or for compensation.

The contract is formed when you have accepted our quote in writing (including by email or WhatsApp), or when we have confirmed your order by email. We may refuse an order or attach additional conditions to it, for example where there is doubt about creditworthiness. For equipment that may only be used by trained professionals, we may ask for proof of professional competence or a KvK (Chamber of Commerce) registration.

For equipment supplied on the basis of a quote, the following applies: a 50% deposit on placing the order and the balance on delivery. Other invoices, for example for parts such as filters, for training courses and for service, are payable by bank transfer within 14 days of the invoice date. If payment is late, you owe the statutory (commercial) interest and the extrajudicial collection costs, without any notice of default being required. We remain the owner of equipment delivered until the full amount has been paid.

We deliver to the address you give when placing the order. Delivery times stated are indicative; exceeding them does not give any right to compensation, unless otherwise agreed in writing. The risk in the equipment passes to you at the moment of delivery. Check the delivery immediately for visible damage and report any such damage to us within 48 hours and, in the case of transport damage, on the consignment note. Where equipment is delivered within the Netherlands and Belgium, installation and comprehensive practical and theory training of one half-day session are included. We schedule installation and training in consultation with you, at the location where the device will be placed. Additional training or refresher training is available on request.

Consumers who order at a distance (for example by email or phone) have the right to withdraw from the order within 14 days of receipt without giving reasons. The product must be returned unused, complete and in its original packaging; the costs of returning it are borne by the consumer. We refund the purchase amount within 14 days of receiving the withdrawal, as soon as we have the product back or proof of dispatch has been received. The right of withdrawal does not apply to products that have been made to measure, or that are sealed for hygiene reasons and whose seal has been broken.

Business customers have no right of withdrawal. Equipment can only be taken back with our written consent, on the terms agreed at that time.

On new equipment we give a 24-month manufacturer’s warranty from the delivery date against defects in materials and construction. Wear parts and consumables, such as handpieces, lamps and filters, are not covered by the warranty in so far as normal wear and tear is concerned. Damage to the lens resulting from use outside the prescribed treatment parameters or instructions for use is likewise not covered by the warranty. The warranty lapses in the event of inexpert use, use contrary to the manual or the training received, repairs or modifications by third parties, and in the event of damage caused by dropping, moisture or overvoltage. For consumers, the statutory warranty applies in addition. Report faults via info@beautybodyshaping.nl; we will let you know whether the repair will take place on site, at our premises or at the manufacturer’s. We always try to resolve a fault remotely first, for example by phone or video call; in most cases that works. If the device proves to be defective and repair is needed, we provide a replacement device free of charge for the duration of the repair, which you can collect from our showroom.

Registration for a training course is final after our confirmation and payment of the course fee. You can cancel free of charge up to 14 days before the start; after that we charge 50%, and in the event of cancellation within 48 hours before the start or of failure to attend, the full amount. You may always send a substitute. We may reschedule or cancel a training course if there are too few participants or in the event of force majeure; in that case we offer a new date or refund the course fee. Course materials remain our intellectual property and may not be copied or shared without permission.

You are responsible yourself for using the equipment in accordance with the manual, the training received and the applicable laws and regulations, including the rules for carrying out treatments on clients. We are not liable for damage resulting from incorrect or unauthorised use.

Our liability is limited to the amount paid out by our insurer in the case in question, and failing that to the invoice amount of the order in question. We are not liable for indirect damage, such as loss of turnover, business interruption or damage to the customer’s clients, unless there is intent or wilful recklessness on our part. These limitations do not apply in so far as the law does not permit them in the case of consumers.

In the event of force majeure, such as supply problems at our manufacturers, transport disruptions, illness or government measures, we may suspend our obligations. If the force majeure lasts longer than two months, either party may terminate the contract, without any right to compensation.

If you have a complaint, let us know via info@beautybodyshaping.nl. We will respond within 14 days. All contracts are governed by Dutch law. We submit disputes to the competent court in the district (arrondissement) in which we are established, unless the law mandatorily designates a different court for consumers. Consumers can also submit a dispute via the European platform for online dispute resolution.

We may amend these terms and conditions; the version that applied when the contract was concluded continues to apply to current contracts. If a provision proves to be void, the remaining provisions continue to apply and we will replace the void provision with a valid one that comes as close as possible to its purpose. These terms and conditions were last amended on 16 September 2026.