We both experienced it in our own salon years: you buy a device costing tens of thousands of euros, and as soon as the invoice has been paid, the supplier is suddenly very hard to reach. That is why we set up Beauty & Bodyshaping the way we would have wanted it ourselves. In short: it only really begins after the purchase.
Reachable. Really.
Our customers have our direct number. Not a service desk, not a ticket system, but Anne or Margreet. Have a client on the couch on a Saturday morning and not sure about a setting? Then you call or WhatsApp us, and we sort it out together. That is not a marketing line; just look at our reviews. “Always willing to help, whatever the hour of the day.” That is what Katharina of Go For Fit wrote, and she is right.
Unlimited aftersales support
Even years after your purchase, we are there for you. Questions about a treatment, a new member of staff who needs training, doubts about a contraindication: call. There is no limit on that and no price tag attached. We want your device to be running and earning you money. That is in our interest too, because a satisfied salon sends the next salon our way.
Pay in the way that suits you
Our equipment is an investment in the future of your business, and that investment need not put you off. You can pay in one go, in instalments on which we charge 0% interest, or through a lease plan with low monthly payments. For a salon that is just starting out, that means you earn back the device while you are using it. We are happy to work out with you what fits your revenue.
Free delivery
We deliver free of charge in the Netherlands and Belgium. During the training we go through the settings and the treatment process with you step by step, so you do not have to puzzle your way through a manual in English. And our Royal Diode Ice Laser is completely maintenance-free: no service contract that comes round every year.
Products and consumables
For the consumables and the skincare that goes with them, we work with Caroline Cosmetics: professional products with no purchase obligation. And for on-site technical support we can fall back on KS Medical Group, a trusted name for beauty and healthcare professionals since 2012. That way we have everything you need under one roof, even when it does not come from us.
Our honest advice
Sometimes we say no. If a device does not suit your clientele, your space or your budget, we say so. We would rather have a salon that comes back later for the right device than a salon with an expensive box standing in the corner. That is our service, and we are a little bit proud of it.